GIS Certified Equipment

Latest software package plus free software upgrades
12-month full-factory warranty on hardware and software
Short installation for fast production
Dedicated factory-trained service team
A team of Production dedicated to solving customer challenges

Service Offerings

Customer Targeted
Our company has professional after-sales team in South China and East China. Our service includes parts and labor (7x24 or 7x12) for Corrective Maintenance/Preventive Maintenance.
Extended Warranty
Extends warranty coverage with similar warranty-like features. 5x8 labor + Non-consumables included.
Parts on Demand
Inventory planning and management for defined list of parts positioned near the customer (typically parts needed to minimize tool downtime due to parts delays).

VIP customer service

Establish an account manager customer service plan
Each after-sales personnel develops detailed and practical plans for annual and monthly VIP customer service work for routine maintenance work.

24 hours a day service
After-sales personnel need to provide VIP customers with 24/7 service. Whenever and wherever, after-sales personnel must try their best to provide satisfactory service to customers.

Strengthen customer communication and enhance feelings
Strengthen the initiative to communicate with customers and return to VIP customers regularly